Contact Us
We welcome feedback, corrections, partnership enquiries and general questions from Canadian players and the wider iGaming community. Use any of the channels below — we aim to reply within two business days.
For all general enquiries, the fastest way to reach us is by email:
Please include the following so we can help quickly:
- Your name (or a nickname);
- The subject of your enquiry;
- If your question relates to a specific page, the page URL;
- If you are reporting an error in a review, the section and what should be corrected.
Specific Topics
- Editorial corrections / outdated info — email with subject line "Correction: [page name]".
- Privacy / data requests under PIPEDA — email with subject line "Privacy Request". See our Privacy Policy for what you can request.
- Partnership / affiliate enquiries — email with subject line "Partnership".
- Press / media enquiries — email with subject line "Press".
- Responsible gambling concerns — please contact a professional resource directly. Our Responsible Gambling page lists Canadian helplines (ConnexOntario 1-866-531-2600 is available 24/7).
What We Cannot Help With
nationalca-casino.com is an independent review portal, not the National Casino operator. We cannot:
- Access, modify or close your gambling account;
- Process deposits, withdrawals or bonus disputes;
- Verify your KYC documents;
- Override an operator's terms or self-exclusion settings.
For any of the above, contact the casino's own support directly. National Casino support: support@nationalcasino.com and the live-chat widget on the operator's site.
Response Time
Standard reply window: 1–2 business days, Monday to Friday, Eastern Time. Privacy requests under PIPEDA are answered within 30 days as required by Canadian law.
Languages
Our editorial team responds in English and French (Quebec).
Important Notice — 18+
This Site and the products it covers are restricted to adults aged 18 and over. By contacting us you confirm you meet this age requirement. If you are concerned about your gambling or the gambling of someone close to you, please use the resources on our Responsible Gambling page.